Refund policy

Effective Date: January 2026
Store Name: Piggy Pop

Made-to-Order Products

Most Piggy Pop items are made to order, meaning they are produced specifically for you after an order is placed.

Because of this, we do not accept returns or exchanges for:

Buyer’s remorse
Incorrect size, model, or variant selection
Normal wear and tear
Minor color or placement variations due to printing processes or screen differences

If your order arrives damaged, defective, or incorrect, we want to make it right.

Please contact us within 7 days of delivery with:

Once verified, we will offer a replacement or refund, depending on the situation.

Customers are responsible for providing a complete and accurate shipping address at checkout.

Orders shipped to an incorrect address due to customer error are not eligible for refund or replacement.

Address changes must be requested within the time window outlined in our Terms of Service and cannot be accepted once an order enters production.

Any delivery and/or production estimates are not guaranteed.

Piggy Pop is not responsible for delays caused by carriers, customs processing, weather, or other circumstances beyond our control.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

If you have questions about returns or refunds, please contact:

Email: support@piggypop.com